Dog Friendly FAQs
and Policies

The Stella is proud to be the most dog welcoming accommodation in Llandudno, North Wales, and strives to create an inclusive, welcoming space where both humans and their dogs feel embraced and connected to a community that values them. As such, a robust dog policy is in place to ensure the comfort and safety of all of our guests. Below are some frequently asked questions and our pet policy.

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Q: Can I bring my dog(s)?
A: Yes! The Stella prides itself on being designed as a very dog-friendly establishment, and each guest room can accommodate up to two dogs with their humans. The Stella has a pet policy in place to ensure the comfort and safety of all; please refer to our pet policy for more information.

 

Q: Do you charge extra for dogs?
A: No, we do not charge extra for dogs. They are included in the guest room rate.

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Q: Do you have size or breed restrictions?
A: The Stella welcomes all dogs, no matter their size or breed. 
 

A note: Some of the dogs that stay at The Stella may be required to wear a muzzle in public due to government-mandated breed-specific legislation. However, we kindly also ask that dogs of nervous or reactive temperaments be muzzled whilst in common areas. There is absolutely no shame in muzzle use! To the contrary, we applaud responsible dog owners’ use of muzzles.

 

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Q: Is there a limit on the number of dogs?

A: Each guest room can accommodate up to two dogs with their humans. This limit of two dogs per guest room is due to space constraints in our B&B's communal areas (including entrance hall and stairways) that are frequented by all guests.

 

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Q: Can I leave my dog alone in my guest room?
A: The Stella’s pet policy allows dogs to be left unattended in guest bedrooms for short periods only if their owner remains onsite; dogs CANNOT be left alone in guest rooms when their owner leaves the premises. 

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Dogs cannot be left alone in guest rooms when their owner leaves the premises because even dogs who are very well crate trained and comfortable being left at home can react quite differently in an unfamiliar environment. New smells, sounds, and surroundings can sometimes cause anxiety or behaviours that wouldn’t normally occur at home, and so for the comfort of all our guests—both human and canine—we’ve found this policy works best. 

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The Stella is licensed by Conwy Council as a registered dog sitting establishment and offers evening dog sitting services to allow you to enjoy dog-free outings during your stay if you do have plans that don't include your dog.

 

 

Q: Do you provide pet sitting services?
A: Yes, we offer evening dog sitting services for guests who want to enjoy activities that don't allow dogs, like dining out or attending a show. Please refer to our "Dog Sitting" page for more details. 

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Q:  What are your full pet policy terms and conditions?
A: In order to ensure the safety and comfort of all of our guests, any human accompanied by their dog(s) agrees to the following terms and conditions: 

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• Dogs must be on a controlled leash at all times in common areas. 

• Dogs may be left unattended in a guest bedroom for a short time, as long as their owner is still onsite. However, dogs cannot be left unattended in guest rooms when their owner leaves The Stella’s premises.

• Owners are responsible for all property damage (including and not limited to accommodation rooms) and/or personal injuries resulting from their dog(s). The Stella reserves the right to charge the guest’s account commensurate with the cost of any damages. 

• Some of the dogs that stay at The Stella may be required to wear a muzzle in public due to government mandated breed specific legislation. However, we also ask that dogs of nervous or reactive temperaments be muzzled whilst in common areas. There is absolutely no shame in muzzle use! To the contrary, we applaud responsible dog owners’ use of muzzles.

• Any disturbances (such as barking) must be curtailed to ensure other guests are not inconvenienced. 

• The Stella reserves the right to require removal from the premises of any dog that displays dangerous or unacceptable behaviour/attributes, including—but not limited to—biting, excessive noise, excessive odour or evidence of fleas. 

• Dogs must be up-to-date with vaccinations and on a flea program.

• Our pet policy allows dogs to stay free of charge. However, if your dog’s presence results in lingering odours or requires additional cleaning beyond our standard thorough cleaning process, we reserve the right to charge a fee equivalent to an additional night’s stay to cover the extra time and resources required for a deep cleaning and airing of the room.

• The Stella provides in-room dog amenities for use during your stay. Please leave all in-room dog amenities behind for the next guest. The Stella reserves the right to charge the guest’s account commensurate with the cost of any replacement fee. ​

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Please contact The Stella for more information.